Bank Fraud
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What is Bank Fraud?
Contacting your travel agency is an option for you. You can let them know of your grievance and compensation. You may send a Legal Notice to them as well. In case of not getting any positive and satisfying response, it is advisable to file a Complaint against the Travel Agency in the Consumer Court.
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If you get an unsatisfactory response from your bank and want to escalate the issue, you can approach the banking ombudsman. It is appointed by the RBI to resolve customers’ complaints regarding banking services. Currently, there are 20 banking ombudsman centers in India. To file a complaint with them, you need to have proof that you have already filed the complaint with your bank. Also, you must reach out to the ombudsman within 1 year of the action taken by your bank. The service is free of charge.
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